What Sales Techniques Do You Have?

Can you teach a seasoned self storage manager new sales techniques?

One of our newest types of secret shopping is our Feedback Shop where we mystery shop the self storage manager and then right before the call ends we revel ourselves. We then ask if the manager has time to go over the call and then the call is discussed. We offer tips and advice on how to make the call better. The instant feedback is great because the call is still fresh in the manager’s mind and they have input on how the call went also.

Sometimes when we are going over the call the manager will hint that they have been selling self storage for a long time and that’s the way they always rent units. Why should I have to change my routine now when it has always worked in the past? It sort of reminds me of the saying; You can’t teach an old dog new tricks. But the saying is not true, you can teach an old dog new tricks just like you can teach a seasoned self storage manager new sales techniques, you just have to have the correct approach. Call 866-639-1715 and ask for the Total Quality Assurance Department, better known as secret shopping for information on how to teach your self storage managers new sales techniques.

Written by Natalie Thomas, TQAS executive.

Total quality Assurance Services is brought to you by PhoneSmart – A quality assurance firm.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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