What Is Quality Assurance – Goals, Functions, Benefits
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Before venturing into the goals and functions of quality control, it is important to answer the question – what is quality assurance ? To put it simply, assurance of quality encompasses a series of planned steps necessary to provide businesses with confirmation of expected quality from their products or services. Today, most top-notch companies employ the services of quality guarantee professionals to ensure that their company continues to maintain high standards for all their products and services.
Quality is popularly defined as getting things right the very first time. This definition aptly describes the goal of quality guarantee too - helping companies avoid any flawed products during the manufacturing or development phases and launching products of the finest quality.
To fully answer the question what is quality assurance , it is important to add that quality control processes are not confined to any one department of a business. It plays a vital role throughout the phases of designing, development, manufacture, installation and servicing. Quality monitoring and assurance thus helps maintain consistent quality while generating considerable savings in cost and time.
What Makes Quality Control Important
As market dynamics keep changing constantly, it is important to pay attention to the key business processes that are necessary to keep a company running profitably. If a company plans to implement a self-designed quality improvement program, there are many things to watch out for other than just what is quality assurance .
Most often, such quality improvement programs only aim to generate more income instead of focusing on improving processes related to generating this income. This is exactly why it is a good idea to assign quality professionals to take care of all quality-related issues in a company. Being experts in all departments, these professionals will be able to offer valuable advice on improving standards of quality.
Perhaps the most important outcome of employing a quality checking and assurance company is that it guarantees to keep the company well ahead in the competition. Continuous reviewing and modifying of business operations form the primary functions of this vital segment of what is quality control. The quality monitoring experts then implement incremental changes to boost ongoing quality enhancement programs. Easy to implement and measure, these incremental changes involve devising methods to reduce production or operating costs and improving time efficiency of every single process.
An ongoing quality enhancement process is a crucial component to improve business operations and staff morale for almost every business. Businesses that continuously strive to improve their standards of quality and customer service obviously gain a competitive edge. Today, most successful businesses feature excellent quality control systems that are regularly reviewed for useful tips on improving business. In fact, even budding businesses new to what is quality assurance are increasingly opting to incorporate quality guarantee policies to remain competitive.
Utilizing the services of a quality monitoring company can improve the quality of core business processes in the long run. Even if the staff of the company is not directly involved in the quality enhancement programs, they will soon begin to notice the positive changes happening around them. From these efforts to enhance quality, the staff understands that the management is genuinely interested in improving business operations and doing everything possible to achieve their goal. This spurs the staff to work harder, perform better and thus increase sales and revenue.