Training, Training, Training

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I just came from St. Louis, MO (100 miles from Jefferson City, MO) where I had some additional management training. The training opened my eyes to many things that I was doing which did not have an impact on my business. The training actually showed me some things I could work on.

I am glad that I had the opportunity to go to AMU, assistant manager university, because it helped me establish a road map to my success. I realized that my business’ potential was astronomical. The only thing that was holding my business back was myself and not ensuring that I have a strong team around me. Through a series of group, self-reflection, and critical thinking activities, I was able to grow more as a leader. I was able to see my business from a distance, and see what areas I had some opportunities in. We were actually given materials that will help us develop on a more documented and tracked basis.

Luckily, for the self-storage and property management industry, there are training programs that PhoneSmart provides. There is secret shopping, which involves calling into a particular business and pretending as if they are a customer looking for assistance. That presentation is evaluated and then sent to site manager and the regional office. For on site training, the director of PhoneSmart will actually fly out to different parts of the country. Another form of training PhoneSmart provides is their training booklets. They have great training and tools that can really help you grow your self storage or boat storage business.

It is good to get a lot of training on a subject matter, but it what you do with that knowledge that makes a difference in the bottom line of your business.

Joel Little, Sales Manager

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.