The New Year

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The New Year brings with it a time of reflection. We can look back and see the journeys we passed and we can dream of the ones to come. The end of the year is also when many businesses start looking at the past year’s budgets. At PhoneSmart, I prepare reports for how our Secret Shopping faired over the past year and how much we’ve grown.

Many self storage businesses may be asking themselves where the most effective places to put their marketing dollars and training dollars may be. After years of service, I can say that the PhoneSmart is a tool that always pays off. Our call center can close the deal for clients that can have an overall value of thousands of dollars to your company. The mystery shopping program will benefit your employees’ selling skills and in turn your bottom line. Our Role Play Helpline is the most obvious way to invest your training dollars; guaranteeing your staff one-on-one training whenever they need it. PhoneSmart offers many other services, all of which help make your business run smoother while profiting your company.

Written by: Sarah Little, TQA Executive.

Thanks for reading PhoneSmart’s property management blog; the truth behind the self storage and property management industry.

PhoneSmart is your offsite sales force and Call Center in Columbia, Missouri.

Your local self storage unit provider in 5979 Butterfield Rd. Hillside, IL. 60162

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.