» Self Storage
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Wake Up From A Moving NightmareBy admin on January 20, 2010 | No Comments
So maybe you have heard that moving is a real nightmare. Maybe talking to your friends has left you without the courage to tackle your home moving situation, or maybe you just feel that you really do not have the manpower to tackle your move. Perhaps you are worried that you are never going to be able to hold yourself to a budget when it comes to your moving plans. Well, reader, fear not, for moving is not nearly as hard as you might think. Indeed, moving your home does not have to be difficult at all when you take advantage of all of the services that your local area offers. If you have never looked into supplemental services before, then now might be a good time to start.
First of all, you are going to want to be sure that you rent a moving truck. True, you may think that you can get by using your friends trailer or truck, but this is not the method that you should prefer. When you use a smaller, standard truck, you are going to have to make tons and tons of trips back and forth, and your move is going to end up taking a lot more time. Needless to say, you might also end up spending a lot of money on gas when you are making all of those trips. Of course, by renting a large moving truck, you are not going to have to worry about dealing with any of these problems. You will, at the end of the day, be able to load ALL of your belongings into one giant load, meaning that you are not going to have to worry about wasting your time and money. Oh, and most obviously, using a large truck is actually going to be safer than using a standard vehicle, as it is not going to require you to stack your belongings too badly.
Moving on, here, you are also going to want to be sure that you are using a moving service if you have enough money left over. I mean, the thing that really stresses people out when it comes to moving is carrying all of that heavy furniture. It is hard, backbreaking work, and just about everyone wants to avoid it if they can. That, after all, is why you always find it so difficult to come up with friends who are willing to give you a hand. Of course, by renting a moving service, though, you are not going to have to worry about doing all of your own heavy lifting. All that you will have to do, here, is sit back and relax as a team of professional heavy lifters sort through your belongings for you. Typically speaking, they will be able to load your truck up quickly and get things moving for you, and you will not have even broken a sweat. Truly, it is the age of convenience.
At the end of the day, there is really, truly no reason to worry about moving from one house to another. All that you have to do is make sure that you are taking advantage of the services that surround you, and you are going to find that you do not have to worry about wasting your time and money. Of course, if you are looking for any additional information on any of the subjects covered in this article, then you can feel free to search a self storage article directory for further information. There are plenty of them on the web, and they are absolutely full of helpful information.
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An Inspirational Guide To Organize Your ClutterBy admin on January 8, 2010 | No Comments
Do you have a room in your house that puts you to shame when you think of having to let a guest stay over or friend pop by? It’s the extra room or corner that seems to have a gravitational hold on all the junk, outdated collectibles, photo albums, spare parts and files.
No matter how many times you have cleared out and organized this room or space, it ends up right back into a cluttered pile that makes you want to run and hide.
Take this guide to organizing your clutter as your last ditch effort and give it one more shot. We promise you won’t be disappointed with the end result.
First of all, resist your urge to start organizing your room after a long day of work or late at night. While you may have the motivation and desire to start, if you have been working all day long or it is already late in the evening, you will tire from the task. And giving up mid-cleanup can leave you more frustrated and overwhelmed.
So, plan ahead and set aside a day for organizing your room. If your family members will be helping, let them know ahead of time as well so you don’t spring it on them at the last minute.
Before organizing day, it’s a good idea to shop around your local self storage facilities and get a few price quotes. If you rent a small space to put the items you want to keep, but don’t need taking up the square footage in you home, then sorting through your piles of clutter and turning them into organized treasures will be a smooth process.
When you rent your storage unit ahead of time, the office will also offer boxes, bubble wrap and packing tape for sale. It is typically cheap and definitely convenient to pick all the items you’ll need to organize right at the storage facility.
When the time comes to get to cleaning, be prepared to throw broken or unwanted items away.
To begin, sort items into piles of what you want to keep in your home, what you want to put into your storage unit, what items you want to sell, the things you want to donate and go ahead and throw the trash right into a trash bag.
If you have prepared for the day and already picked up packing supplies from the storage unit, then after you have sorted items into piles, begin packing away the items you want to move to storage. Keep in mind that when you place the items in storage, you will want to take advantage of all the vertical space in the unit.
So pack fragile items in a box and clearly mark fragile so that you can make sure to take extra care when moving the box and keep it at the top of any stacks when it goes to the storage unit. Likewise, it’s a good idea to label the outside of the box with a general idea of its contents so you can quickly find it again.
All the items that you’ve decided to keep in your home should be boxed or placed in plastic totes in much the same way. Make sure to label items and wrap and label any fragile items.
If you are organizing your home office, using a filing cabinet and labeling system will also help you keep paperwork off your desk. And it’s quick and easy for you to buy a basket or box to place on top of your desk to throw the mail or bills into.
Hopefully, this has refreshed you and sparked your readiness to clean out the place in your home where clutter keeps growing.
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Advantages of Community Self StorageBy admin on February 19, 2009 | No Comments
A neighborhood self storage offers varieties of storing options at a reasonable cost. Whether it is a personal requirement or commercial requirement, you receive a perfect environment to store your articles in this type of storing system. The most beneficial part of this system is that here is no long term obligation. For many storing places, you have to keep the items at least for few months. But, in case of these facilities, the agreement is renewed on month to month basis. You can easily cancel the agreement and move out of the place, whenever you want. At these places, you can store almost everything inside the unit.
Many of these self storage areas allow you to put an additional lock on the unit. You can buy this extra lock and keep the keys with you. This ensures double protection to the stored articles, as nobody other than you can enter inside the unit. Also, a variety of sizes of storing units are available in these places. You can estimate the approximate size of the items to be stored and book accordingly. Many of these facilities have a space calculator system. Giving the number and description of items, this calculator will calculate the exact size of the storing unit which will fit these items perfectly.
Other than these, another major advantage at these community self storage areas is the security. This type of security system is very much protective to the entire warehouse. Particularly, the computerized gate entry system will stop any body, not having a proper authentication. Only the customer himself or one or two authorized persons will be allowed to enter the facility. Thus, you can ensure that no unwanted person is entering inside the complex. On top of this, well lit compound and corridors and onsite security personnel make the security issue much stronger. Many places have installed various security gadgets to enhance their security system.
Most of these self storage organizations have truck rental service availability. You can rent the truck for shifting purpose. The rent rate is different in different days of the week. It is lower at the mid of the week, whereas it increases over the weekend. To save money, you can plan your shifting during the weekdays. You have to complete your shifting procedure within the time limit. If you return back the truck, after the time limit, then you might have to pay a penalty. You can also rent hand truck and furniture pads additionally. Once, you rent the truck, it is totally your responsibility to use the vehicle safely and carefully.
You will also get packing supplies at these self storage places. Many of the storing companies maintain an online store to sell these packaging materials. When you are 2 to 3 months away from your shifting, you can place orders to buy these materials according to your requirement at the website. You can use any major credit or debit cards to buy these items, and merchandise will be shipped to you by courier. Different types of packing materials, starting from packing boxes to tapes, adhesives etc., everything is available in the store. If you want to refund any of the items, you should check with their refund policy.
To pay your monthly bill, you can avail several innovative options. Many of these centers have an auto pay program, which automatically deducts the monthly charge from your credit or debit account. You can also use the online payment option to pay your bill using major credit or debit card.
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Security At Self StorageBy admin on January 2, 2009 | No Comments
The self storage places are the perfect location to keep your articles for storing. Here you will be getting varieties of benefits in terms of service. Your items are also going to be in good health at any reputed storing facility. However, security arrangement of any storing facility is a major concern for the client. While you are planning to store your articles for long a period, the first consideration will be the security issue. Each and every client will have some worries, whether the items are going to remain in their original shape and condition, while they are in store. That is why the owners of the storing facilities should pay sincere and adequate attention to this issue.
To start with the security issue first comes the entry point for the self storage place. The facility property manager should keep constant watch to check that, who is entering inside the building. Firstly, there should be a system of authorization. Only the renter or his authorized person will be able to enter inside. Anyone without proper authorization must be stopped at the gate from entering. This way, the storing facility can prevent any unwanted person to enter. Additionally, if the center provides a computerized gate entry, then any unwanted or unauthorized person will automatically be prevented from entering the site.
The second point of security is obviously the protection of the self storage establishment itself. Any burglar or unwanted person with any awful intention can enter inside the premises, if the boundary of the storing facility is kept open. Then there will be no use of maintaining a computerized entry point. So, the boundary should be properly protected with high concrete walls. It will be far better if the top of the wall is protected with fencing wires. The whole storing facility should have only one point of entry, which will be also used for exit purpose. This system is will ensure better security for the stored items.
The next point for consideration is the security system of the interior of the self storage establishment. The corridors and the units should be well lightened, so that everything can be properly visible and identifiable. People with unlawful intention can use the corridor or the unit for illegal activity, if there is less light. So, 24 hours lighting arrangement is a must for the protection issue. Other than this, the corridors and units should be connected by CCTV connection. Thus, any happenings at the corridors or inside the units will be noticeable by the security people. Sometimes, people do uses the units for illegal activities, which can be prevented by using CCTV facility.
Finally, the self storage place should maintain a security force to take care of any unwanted situation. The security staffs should stay on the premises for 24 hours 7 days a week. There should not be any lapse from their part, as they will be solely responsible for conducting the above mentioned methods. They should also keep an eye allover the storing building using the CCTV connection to check that what is happening where. Even after all these arrangements, if any unwanted situation occurs, then the security people can take care of that incident then and there.
A totally secured storing facility will definitely ensure the clients on the security issue of their stored articles. This way, clients can remain free of tension and the facility can enhance their reputation in the industry.
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Self Storage And Secret ShoppingBy Staff on April 16, 2008 | No Comments
A secret shopping evaluator knows that a good salesperson does not talk a customer into getting something. The good salesperson does not try to shove something down the throat of a customer, or try to trick them into a purchase. A good salesperson is able to help the customer talk themselves into needing it, whatever it is!
The secret shopping evaluator is aware that this technique is very true with selling self storage. When a customer calls to inquire about it, the telephone rep only has a few minutes to sell the facility and help the customer realize that renting a unit at this particular location is exactly what they are looking for. The best way to accomplish this task is with the Five Agreements.
All secret shopping evaluators know that location is the number one reason people choose a self storage facility, so this is the First Agreement that the sales rep needs to get. After describing the directions and nearby landmarks, the sales rep needs to say, this is a convenient location for you, right?
Next the telephone rep wants to determine what size of a unit the caller will need. This is done fairly early in the call so the salesperson can determine what is available that will work for the customer. Giving the caller a choice of units is the best way to achieve this Second Agreement. The salesperson should say, do you think the 5×10 or the 10×10 will work the best for you? Since the customer is choosing the size, they are obviously in agreement.
For the Third Agreement, the secret shopping evaluator wants to hear the sales rep get the caller to agree to a timeframe as to when the unit will be needed. This can be used to the advantage of the salesperson in many different ways. If the caller says they will need the self storage unit in a week, then the phone rep will emphasize that a unit needs to be reserved now to insure that it will be available in seven days. If the caller says they will need it in a month, then the salesperson can recommend the unit be rented now so the customer can take advantage of the current special, and start moving into the self storage unit at a leisurely pace.
The Fourth Agreement is about the importance of all of the security and amenities that this location provides. By getting the caller to agree that video cameras and monthly pest control and an onsite management team are essential features, the phone rep is also putting into the back of the mind of the customer that maybe the competitors do not offer these things.
And of course the Fifth Agreement is the price. By first going over the other four agreements, the salesperson is letting the caller know what all they are getting included with their rental rate. If the phone rep cannot get this fifth agreement, if the customer thinks the price is too high, then all a good salesperson has to do is to go back over the other four agreements and see what the problem is.
The salesperson should remind the caller and reemphasize the first four agreements. We are a convenient location for you, correct? And you will need our last available 10×10 unit this Saturday? And you agree that our great security and amenities are important when you are paying for self storage, right? And you know we have a great value for this area, right? So we need to go ahead and reserve that unit for you for this Saturday. Which credit card would you like to use?All secret shopping evaluators know that being a good salesperson is not about trickery or deception. Being a good salesperson is about letting customers sell themselves on the product or service. This is how secret shopping can help your self storage business.
June 2007 Secret Shopping Blog Archive
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Why Your Sales Script Is ImportantBy Staff on March 27, 2008 | No Comments
Is there ever a time to skip through the script and presentation that has been embedded in your brain for you not to ever forget in a million years? That is a good question. And the answer should be easy. In the property management sales arena, people have been down loaded with the key points on property management and self storage. The most important information that should be discussed with the caller has been inscribed into our every bit of sales knowledge of the property management and self storage business. The bottom line is to make sure that you have covered everything with your property management and self storage caller so they are well informed of the rental process and there are no unturned stones left behind. Educating the caller is extremely important. What you do not tell the caller there is another property management facility out there that will. But the question comes back to, is there ever a time that you should deviate from what you have been taught by using the guideline given as to when specific information is given about your property management and self storage business.
This is really tricky, because if you do not know how to do it gracefully, it can be a disaster. It can be done, however. When answering the phone and the caller says that they have already talked to you about that 5×10 self storage unit, is it really necessary or even a good idea to bypass your normal presentation? This is where your skills will show your true colors on these specific calls. If on every other call you have mastered the skill of the typical property management and self storage call by helping a caller through the storage shopping experience, then it is time to up your game. If you are good at reading your callers, then you may be able to side step certain information and then call back to it. Do not by leave anything out, but there may be a need to reroute your call. Hi, that 5×10 self storage unit, is it still available? For this call you can side step it. For some this will be a new dance. Maneuvering around the callers inquiry does take finesse.
Great, did you already speak to someone about it?
Yes.
Do you remember whom you spoke to?
And this location on Smith Street is the correct one, yes?
And was it the climate controlled unit or the standard unit that you are interested in?
What was the price they quoted you?
When you get the information you need to verify that yes they have spoken to someone already and that the property management unit at you self storage facility matches what they previously discussed, then it is time to get their name and number and start the reservation process. This caller is giving the green signal. The go if you will. So instead of the possibility of sticking your foot in your mouth, get the callers information first and reserve it. You can go back and cover everything in the wrap up of your call to confirm that they are aware of the gate hours, the great security and office hours as well as any additional fees and so on. If you were to treat this property management call as a normal first time rental inquiry, it could mean the loss of the reservation. So, learn the different steps and sometimes it does take learning a new dance. But practice will make you more fluid and more confident when learning and practicing these new steps for your property management business.
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It Is That Time Of YearBy Staff on January 21, 2008 | No Comments
January is a slow month in the property management industry for many reasons. It is very cold in most parts of the country, kids are in school, and everyone is trying to simply recoup from the holidays. But there are always some people needing self storage. Renting apartment through a property management company happens all year long, depending on when their lease is up. Employees get transferred with their jobs and need storage during the transition. Families are forced to deal with divorce, or even the death of a loved one. All of these things happen no matter what time of year it is, and a helpful property management company can be useful.
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But every year January does bring an eclectic group of customers to self storage and property management. Often people make Getting Organized one of their New Year’s resolutions. And since Martin Luther King Junior’s birthday is a three day weekend for most workers this is a great time for these folks work on that resolution.
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Many people storing this time of year have just finished taking down all of their holiday items and realize that they have accumulated too much stuff. There is not longer room for all of those decorations in that small space in the basement, or they do not feel like crawling around in the attic with all of the spiders. A small storage unit lets these people keep all of their holiday decs without giving up any space in their home. This is the basis for owner property management.
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Another group of people needing storage in January are the travelers. Snowbirds generally leave the cold weather around November and return in late March. The travelers usually go to Mexico or on a cruise for a few weeks during January to avoid the cold weather. They need a secure self storage unit to store some valuables while they are away from home.
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Cars are a huge part of our everyday lives, and a large reason for people needing self storage because their property management company does not allow parking. Many people need to store that fun car that they own, the one that does not drive well on the ice and does not start well when it’s cold. These are often convertibles, or vintage autos, or small sport cars. These tenants usually want a larger unit, around a 10×15 or 10×20. Others need to clean out the garage so they can put the family van indoors for the cold winter months. Some property management businesses offer parking at residences. They need a smaller unit to put the lawn mower, patio chairs, bicycles, etc.
Many people plan on putting their houses on the market with the help of property management in the spring, so in January they begin the arduous task of de-cluttering. De-cluttering is a favorite word amongst real estate agents that means just what it sounds like. This is a great property management tip for sellers. These homeowners begin cleaning out closets, sorting through the kid’s toys, and organizing the basement a couple of months early. It helps the owner’s house to look larger and to show better for potential buyers come springtime. The self storage users realize it is far easier to get the house ready a little at a time than it is with a real estate agent breathing done their necks, looking for the best property management.
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How To Shop For StorageBy Staff on January 19, 2008 | No Comments
When you shop for storage, what qualities do you look for? Price is probably your first response. However, this should be the last quality you look for. You probably said price because of the misconception that all storage facilities are the same. This is far from the truth. A lot goes into storage so a lot should go into looking for storage. After all, you are using storage to put away something important to you. Wouldn’t it be nice to know that your car, your boat, or your furniture is in good hands? Of course you would. The example below is the proper way to find car storage. This strategy works whether it is a classic car, an antique car, or a luxury car.
There are many resources for finding a self storage unit for car storage. The traditional way is the phone book, but the best way is the internet. Through the internet you can view each company’s web page and get a better understanding of what that company offers than you can with the phone book. A web page offers more information than an address and phone number. You can learn about your options like storage unit size and climate control. If you are not sure where a storage company is located, map it and get directions. Reading up on storage will help you in the reservation process.
Here are some options in storage that you need to consider when shopping around for car storage. First you want to make sure that the location is convenient for you. Traveling far away to a storage facility to save money will end up costing more in the long run. Next, make sure that the facility allows car storage in a storage unit. Not all properties permit this. The property manager will ask what you plan to store, but if not, tell the property manager that you want to store your car. He will be able to find the right unit size for your vehicle. Also, there is a chance that you may want to use the storage unit for more reasons than car storage. Again, a property manager can accommodate appropriately.
If you are storing a classic car or luxury car, you might want to consider a climate control self storage unit. Most likely you are storing your vehicle to protect your car from extreme weather elements. A normal storage unit puts a roof over your car’s hood, but it is still vulnerable to freezing temperatures. However, a climate control storage unit will keep your car comfortable at room temperature.
Lastly, you want to make sure wherever you use car storage that it is a safe and secure facility. The optimal self storage business should have video surveillance, fenced in property, access control gate, and bright lighting. Some facilities have an onsite management team posing as an extra security guard.
Once you find out about all of the amenities each self storage facility offers, such as location and security, then you can talk about money. Everyone wants the best deal, but remember a lot goes into that deal.
Written by Kurt Schellenberger
Storage Concierge is your premier Storage, Storage Unit, Car Storage, RV Storage, Furniture Storage, Boat Storage, Yacht Storage and Self Storage Finder.
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Making Friends With Your CustomersBy Staff on January 15, 2008 | No Comments
Befriending your tenants is an easy way to improve the atmosphere at any self storage or apartment complex. I’m not saying invite them to dinner or to your son’s Baptism, but simply get to know their names and say hi to them in the grocery store. There are several reasons why this is a good idea.
Word of mouth is the best form of advertising available, and the cheapest. If your customers feel like you care and that you keep a good property they will probably encourage their friends and relatives to rent from you. Some self storage facilities offer referral bonuses to current tenants who refer a potential customer who ends up renting. What did that cost you? Hardly anything and now you have another self storage renter.
People tend to be more honest and open with you if they do not feel threatened by you. If they are having a difficult time and will not be able to pay their rent by the due date they will be more likely to come to you about it and make arrangements, as opposed to avoiding you and your phone calls. You do not have to give away the shop, just be open to your customer needs and plights and you will save time in the long run with any possible legal matters that might arise.
Customers can be your eyes and ears when you are not around. They can report to you if the gate is broken, or the tenant next to them is acting suspiciously, or if the elevator is making odd noises. Strangers will simply ignore the situation and hope somebody else takes care of the problem. If the customer has some investment in the self storage property then they will do their best to keep the site clean and safe for all that use it.
Most members of a property management team tend to be outgoing. Encouraging them to use their bubbly personality with the customers is a great way of doing business. Good, positive vibes will come back to you as you give them. Treat your customers well and your customers will treat you well.Knowing a few things about your customers will help your self storage business a little easier to manage. If you know that Mr. Smith likes to pay his bill in person on the 8th of the month, then you know not to call him on the 5th to remind him to pay his self storage bill. If you know that Ms. White likes to go through her self storage unit in the spring and clean out some unwanted items, you will know to have the dumpster on the property emptied. If you know that Mr. Doe likes to rent a boat storage unit every winter along with his regular self storage, then you can keep one aside. Remembering your customer’s names and little habits will help you give your best customer service. Go that extra distance for your customers and they will go the extra distance for you.
Storage Concierge is your premier Storage, Storage Unit, Car Storage, RV Storage, Furniture Storage, Boat Storage, Yacht Storage, Self Storage finder.
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Weather Is A Factor For Property ManagementBy Staff on January 7, 2008 | No Comments
It was an unseasonably warm day here in the Midwest and lots of folks were outside in their yards and washing their cars. Many kids were biking and playing all over the neighborhood in the warm sunny weather. The snow has melted and many people were out cleaning up their yards and just enjoying the weather.
Many folks also took to their self storage unit to open it up and take a peek at the interiors they have not seen in awhile. Many states that have self storage like Missouri, Minnesota and New York, experience winter weather and snow and ice, often have stretches of time that people do not want to come to their self storage units. Self storage managers clear the lots and driveways but that does not mean people will stop by their self storage units. It becomes a sort of hibernation thing where as people just lock their self storage units and wait for nice weather to come back and check on them.
It does not matter which state you have self storage in, there will always be times of the year that you do not want to go to the self storage facility to check on your unit. That is also where the property manager and the security features come into play. Your stored items should not need to be checked on very often if you have a great property manager and security features at your self storage facility.
Written by Natalie Thomas, TQAS agent.
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