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  • Finding the Right People for Your Storage Company
    By jeff on December 30, 2010 | No Comments  Comments

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    If you have been a Greenpoint self storage owner for very long, you know what it takes to keep the doors open. It is all about making the customer happy. This is a simple concept, but is something that many companies in New York struggle with. It is a hard goal to achieve. You need to have everyone in your Greenpoint self storage company on the same page. Your message needs to be clear and direct. Most employees will be on their best behavior when you are around, but they may act very differently when you are not there. There are a couple of ways that you can find out how they are performing on a day to day basis. It is essential for the success of your company.

    There are companies that offer services to Greenpoint self storage companies to find this information out. The first is through evaluations. They will call the storage site pretending to be just a normal New York storage customer. The call is recorded and then evaluated to determine how the employee is doing their job. This will show you how well your employees are selling your facility when someone calls in. Hopefully, they are doing everything that they can to impress the caller and this will probably be the case with most employees if you have trained them correctly.

    There will be employees in your Greenpoint self storage organization that do not do the proper sales presentation when someone calls in for storage. That is why it is important to hire a company to do secret shopping for you. You will be able to find out who these employees are so that they do continue to sabotage your efforts to be the best. In most cases, an employee will change their behavior when you talk to them about it. They will give everything that they have on each call because they know that you do secret shops. If they do not comply, then disciplinary action may be required. Do not just let it slide because that will be bad for your company.

    You need to get with the company that you hire to determine the guidelines for what you want to hear on the phone. If you do not, then your Greenpoint self storage may get poor evaluations because you have trained them to do it a different way. If you get with the secret shopping company, then you can make the necessary adjustments in the evaluation process.

    You can even take it a step further and hire outside help to train your employees on how to sell effectively over the phone. This will usually not be cheap because it is a more hands-on approach. It would be a good investment if you are looking to increase your storage rentals right away. There are companies out there that will do both secret shopping and training on the same phone call. They will call in to the secret shop and then reveal their true identity at the end of the call. They can then offer tips and advice right there on the spot. This is probably the most effective way to help your employees learn new sales techniques that will generate you extra revenue right away. You have to spend money to make money, as they say.

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  • Own Self Storage
    By admin on February 26, 2010 | No Comments  Comments

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    Are you trying to set up your own self storage property? Are you wondering what you are going to have to do to beat out all of your competition? If so, then you have stumbled upon the right article, here. Briefly, I am going to help you figure out how to run the self storage property that you have always wanted. If you feel inclined to do so, be sure that you are taking some notes as you are making your way through this article.

    First and foremost, reader, you are going to want to be sure that you are installing great security features around your self storage facility. When customers are calling around, they are going to want to know what your property has to offer as far as security features as concerned. If you do not respond by listing off the industry leading features that they are looking for, then you are going to find yourself in hot water before you know it. To guarantee that this does not happen, simply be sure that you are installing video surveillance cameras, door alarms, and an access controlled gate before you even open the front door for business.

    Secondly, reader, you are going to have to be sure that you are keeping customer convenience at the very center of your mind when you are opening up your self storage property. If you are not catering your services to their needs, then you are not going to win their business. This, of course, means that you are going to have to let your customers consolidate their chores at your facility. You are going to need to offer the supplies and products that they are looking for, such as boxes, bubble wrap, and packing tape. In addition to these things, you are going to have to provide your customers with the services that they want and need. If you can manage to set them up with moving trucks, then you are all the better. If you can manage to hook them up with moving services, then you are all the better as well. Truly, it is all about convenience when you are trying to win over new customers.

    Finally, here, you are going to have to be sure that you are offering move in specials. Nothing is going to bring more customers in your direction than a free month or two. Also, be sure that you are advertising your specials, as getting the word out there is really going to help you reach a point of great exposure. Spend some serious time on your commercials, and be sure that you are sharing a laugh or two with your audience. Only then are you going to start seeing the kind of traffic that you want.

    If you use your noodle, then you are going to be able to launch a profitable self storage facility. It is not the trickiest business in the world, and so long as you maintain a fastidious eye, you are going to be able to keep track of all of the important stuff. Of course, if you are having tons and tons of trouble when it comes to planning your business, then you are going to want to be sure that you are not forgetting about all of the helpful consultants who are out there, just waiting for your business. Simply be sure that you are not giving up before you have even started, and be sure that you are seeking out help and advice if and when you need it. If you stick to what you have set out to do, then you are not going to run into any problems at all.

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  • Benefits of Self Storage Ownership
    By admin on January 26, 2009 | 1 Comment1 Comment  Comments

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    If you require renting storing units through out the year, then you might go for self storage ownership . In case your requirement is just for few months on a temporary basis, then you are not paying much for the cumulative rent. However, sometimes you might require additional storing space for keeping your additional items, sports items, boats or recreational vehicles. In this situation, you would require a permanent external storing space. To have this, you might go for renting. But, if you accumulate the rent amount paid for such a long duration, it will become much higher than buying a storing space. So, if you consider long term storing, then owning a self storing unit is much reasonable option.

    Do you have adequate space to store your boats, snowmobiles, recreational vehicles, motor homes, jet skis or all terrain vehicles? Or you may require additional storing space for your newly bought car? Or you own some very precious antique items, which you want to hand over to your next generation? In any of the above situation, you need additional storing space for long period of time. Self storage ownership will provide you a storing unit according to your specification, where you can operate independently. For this, you have to pay only a one time cost of the unit and after that there is no overhead of regular lifelong payment.

    A self storage ownership also has certain other benefits on top of this.

    1. You can customize the unit as per your requirement by installing racks, hooks or other storing utilities. None can oppose you in modifying the interior of the unit.
    2. At the same time, you can enjoy the dust free and humid free climate inside the warehouse building.
    3. You can add extra security measure to your unit, to protect the items from any type of damage or destruction.
    4. You can visit your unit at any free time of the day, depending on your schedule.
    5. You would be gaining tax benefits by purchasing your own storing unit.

     

    Normally, there is a store owners association for the self storage ownership concept, who are responsible for maintaining the ground, electricity, security and other liabilities, so that you can rest assure. The association will be responsible to carry on regular maintenance works. In case of any emergency, the association can be called up for providing help. Even if you do not use this unit for your own storing purpose, you can resell or rent your unit. It is a nice way to invest your money for getting regular monthly returns in terms of rent. There is also an option of purchasing the storing unit for short or long period of time. Thus, the ownership offers you total flexibility, independence and safe way of investment.

    Usually, the real estate units purchased as self storage ownership , have certain standard features. Some of these features are mentioned below.

    • Various sized steel buildings, supported with post and beam
    • 28 gauge steel
    • Standard width walls
    • Overhead door
    • Service door
    • Normal electrical service with few outlets
    • Sufficient interior lighting
    • Skylight
    • Membership of the association

    Other than these, some units offer additional features for extra cost, like electric garage door opener, additional electric outlets or lighting, additional overhead door, extra security arrangement etc.

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