Slowing Down
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Whew! The Labor Day weekend is behind us. We have survived the busiest moving and self-storage weekend of the whole year and are looking forward to what the fall and winter months will bring.
I am taking a vacation next week so the push is on to get enough high quality call center blogs in the pipeline to assure that our call center blogs are top notch. We ask for contributions from our call center staff and even the newbie’s here have valuable input , secret shopping, property management and Total Quality Assurance.
Our call center reps are eager to share their insights and knowledge about sales techniques and the effort we all expend to help our client stores generate sales increases.
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We not only assist your callers in reserving storage units and answer questions about gate hours, office hours and store amenities; we also are invited to help with secret shopping, outbound follow up calls, role playing, and other productive projects.Yes, the busy season and business for moving and storage is passing but we will be actively working to help your store turn your missed call into profits. Put us on your team. We are eager to help.
Written by Kay Johnson, blog editor and secret shopping business writer.
Thank you for visiting the PhoneSmart business blog, where we offer information on the and secret shopping trends.
? We are located at 9580 Potranco Rd call 210-680-1081 or stop by for a site visit. You’ll like what you see.
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.