Shake Up Your Secret Shopping

SHAKE IT UP BABY NOW, when you see or hear this phrase you automatically want to say the next line to the famous song by Chubby Checker, and say, Twist and Shout! 

When conducting a mystery shop in the self storage industry you do want to shake it up, per se, among the shoppers that call the stores.  Although some names are hard to remember, most people remember voices.  As a mystery shopping provider, you want to keep this in mind as you want to alternate the voice of the shopper that calls the client.  If you are retailer or in the self storage industry that conducts mystery shopping then you must remember to shake it up!  Rotating different shoppers throughout different clients will keep the shopped employees on their toes. Those shopped will not be as familiar with a particular shopper’s voice. 

Shaking things up also benefits the mystery shopper so that they have a chance to see different clients and the products that are offered.  The mystery shopper will benefit in the self storage industry by viewing different units types and sizes that the various self storage facilities have.  So don’t be afraid to shake things up and rotate!!

Written by: Angela Perry, business blog writer.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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