Quality Assurance Manager In The Software Industry

The post of quality assurance manager is a very responsible designation in case of software developing industries. Normally a software development company deals with the software related to the financial or personnel aspects of any organization. The software is supposed to give required support to the day to day performance of any organization. So, the software should be running perfectly for a variety of real input data. If at any point of time any part of the software crashes or produces incorrect result, the total system would suffer, creating a total disruption allover the organization. The QA manager will be there to ensure the quality and correctness of the software.

Depending upon the nature of the industry, the software structure will be different. Be it a bank, insurance, reinsurance, simple accounting project or storage buildings construction project, the responsibilities of a quality assurance manager will vary to some extent. However, in general the responsibilities are quite common, which are described below.

• He is going to be the middle point between the developer and user, as he will always be communicating between these two groups. So, he has to understand the requirements of the users and simultaneously, the structure of the software.
• He should be able to analyze the project standards combining with the QA standards, so that he can incorporate the best methods for assuring the quality.
• A quality assurance manager will be responsible to ensure that the technical solutions exactly meet the standards. Without his certification any software is not ready for delivery. He should develop and maintain the tools for QA management for the technical projects and design purpose.
• He will be able to check the software, side by side with the ongoing development process.
• He has to arrange and coordinate meetings and interviews with the team members and end users.
• Finally, he should work as a team member with the managers of the development group to evaluate risks and impacts of the ultimate result.

Generally the quality assurance manager is supposed to report to the program manager. The ideal candidate should have prior experience on handling large projects and he should be very much confident to implement the tools and techniques of QA. He will also be able to upgrade himself regularly to the latest scientific methods on his subject. Finally, he should have excellent communication, organizational and time management skills. Educationally, he must have a degree from a recognized university on computing or engineering or information systems. Any professional training will be an added eligibility for the post. He should have sufficient knowledge and experience on this stream to design and present budgets, plans, schedules, business models etc.

The designation of quality assurance manager requires some essential attributes, which are enlisted below.

• A dedicated and devoted commitment to the designation
• A positive attitude for solving each and every problem
• An inquisitive approach to search and find problems
• A strong personality to train and lead the team
• An innovative mentality to find out new ways for solving situations
• The ability to perform his best under pressure
• An open and global mindset
• Ability to produce extra working hours if necessary
• A friendly and amicable personality to build relationships and strong bonding among the team members
• A healthy and strong person to provide total support to the organization.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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