Property Management – A Week In A Managers Shoes

What does the every day life look like for a person that is in property management ? Depending on what kind of property you are managing. Whether it is in the storing business or something involving property ownership, they have a lot on their plate. Our story today starts with Jim and his average day and what he has to do for the week in order to keep his facility up and running.

It is the beginning of the week and Mondays are always fun for Jim in the storage industry. Monday is not only an early day for him, it is the day in which he has to look at the rest of his week. In property management he knows that he has to make sure that every thing is ready to go to maintain a profitable facility.

Monday for Jim starts at eight in the morning. Jim being a night owl already has to overcome that obstacle. In property management , Jim knows that he needs to be on top of his game even early in the morning. Before the first customer even walks through the door, he has to double check the work he did last night when closing down the store. He has to make sure that he walks the property to ensure that there was not a break in from last night, no doors of the units were left open and ensure that the office is clean and ready for the first customer. Sometimes Jim has another associate working with him, but that is not the case today. He is flying solo.

The great thing about being in property management for Jim is that he gets the unique opportunity to have to sell storage and storing supplies, he also makes sure that the daily and weekly routines are done correctly. For instance today, Jim has to make sure that roof on one of his storage building gets fixed the right way because a customer complained about some leakage in their unit. The roof repair guy comes right on schedule and Jim greets him and starts to walk him out the office to the building that needs to be fixed, a customer walks in needing some storage. Jim has to have the customer wait a moment to show them the space, because he knows he is paying the repair guy by the hour. The caller is patient and waits.

Jim comes back and assists the customer with storage and the caller is pleased with the level of service and rents a space with Jim. While Jim is walking the caller through the rental contract, the phone rings and the caller had a huge problem with their space. Jim has to try to control that customer and not have them deter the current renter from wanting to rent with him. Jim does a great job making sure that he customer in front of him leaves happy and focuses his attention to the person on the phone. Luckily for Jim, the caller just had a slight misunderstanding on how the rental process works and is now taken care of.

Jim has a break in the action as customers either call or come down to visit him at his facility. Jim, being in property management , knows that he has to be quick on his feet, be able to handle customer issues and be a good multitasker. Jim takes a look at the rest of the week and to his surprised and happiness, he only has a couple of appointments that he needs to focus his attention on. He has to deal with a visit from the regional office, the carpet cleaners, and a company coming to repave certain parts of the pavement that are cracked. Other than that, he has to ensure that the callers and in store customers are taken care of. For most people in property management that is a light schedule. Now he will still have to deal with the everyday things like walking the property, checking to make sure the alarms work on the spaces, ensuring the clients are paid on time and other things, but his weekly concerns this week are looking good for him. He takes a huge sigh of relief.

In property management , you can never be sure what will happen in your week. That is why being the manager of a property is a hard profession to have and many people do not want to venture into that. Having almost complete and total control of the profit and loss of your property is a very important and stressful responsibility.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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