PhoneSmart Travels To Tennessee
-
Warning: gzinflate() [function.gzinflate]: data error in /home/totalq/public_html/wp-includes/http.php on line 1787
DJ Johnson, PhoneSmart Client Development Coordinator recently traveled to Tennessee to do a training workshop for a company. She had tremendous response from the store managers she trained.
Over the course of several days, she taught them principal sales techniques that are sure to help bring a sales increase to each of their self storage facilities. Before she introduced herself to the group, she visited each location and conducted a secret shop on their store.
I’m sure the look on some of the managers faces could be compared to the Candid Camera television show when they realized she had been their customer just hours ago. DJ was able to benchmark their sales level by shopping them and her training was more focused on what she knew their growth areas were.
The client is now following up the training by reinforcing the lesson with monthly Feedback Mystery Shops. These shops are a great way to begin a training program or follow it up.
This is one example of how the many services at PhoneSmart compliment each other to form a complete sales solution. Some of PhoneSmart’s services include call center, Mystery Shopping, Feedback Shopping, Role Play Helpline, Telephone Teachers, Sales Training, Sales Seminars and more.
If you’re interested in having a PhoneSmart trainer come to your company for sales training contact Sarah Little, TQA Director at 855-639-1715.
Total Quality Assurance Services is brought to you by PhoneSmart –
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
View 
Subscribe via 
