Missing A Part Of Property Management

Does your property management company offer sales training and quality assurance? Chances are, they provide excellent bookkeeping services, self storage facility auditing, human resources, payroll services and maybe more. However, most self storage and commercial real estate property management companies are not equipped to train your store managers how to sell your service and increase monthly revenue.

The PhoneSmart Total Quality Assurance department can be your complete Sales Training Management business. Our services work magic when combined. For example, PhoneSmart can complete a sales training seminar or conference call so that all employees can learn or refresh their basic sales fundamentals. From there, we will perform monthly tests and check with Feedback Secret Shopping, Mystery Shopping and other secret shopping methods. Managers can also call us for help by participating in our Role Play Helpline where they’ll get one-on-one training with one of our reps from our highly trained and energetic sales floor team.

It’s common sense that a self storage owner needs some sort of property management system, whether internal or from an outside source. Isn’t it just as important that some one manage and care for the facility managers that determine how successful your business is? You can call PhoneSmart today at 866-639-1715.

Written by Sarah Little, TQA Director

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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