Making A Difference

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How many people do you currently have working for you? How many people do you have working around you? How many people do you encounter daily? Well for some of us the answers to all the questions are a lot. With the amount of people we have working for us, how are we able to give each person an opportunity to grow within the company (if they want to) or grow in their sales ability?

Every month I try to sit down with my associates to say that I am interested in their growth. We talk about business all day and sometimes it means all the difference in the world to them to know that their manager cares about them. The people at my location are not robots that say and do what I tell them; they are unique individuals that contribute their own unique experiences and ideas. Before I talk any business with my people, I ask how they are doing. If they are having an issue at work, they know they can talk to me about it. When problems arise they know I value the working environment and will address the problem.

It would mean all the difference if we as property managers or managers of facilities would take the time to get to know our people, check in periodically or just stop by the stores to say hi with no other intentions. It will show our people that we are human and have another side to us than just our business side. By doing that, you will have higher retention, less turnover and highly trained individuals. If we as property managers can accomplish this, we will see our businesses soar. 

Written by Joel Little, experienced manager

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