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So, I decided to visit my favoritest place when it was time to feed my belly. When I get the urge to venture out of my store and go fill my body with nutritious food, I only go to one place.  You guessed it McDonalds and for $4.91, I get a complete meal. Ok, the real reason that I go there way more often than I should is because it is convenient to the location of my store.

At my company, we only have 30 minutes for a lunch break. So if I didn’t bring any food with me from home, McDonald’s gives me the option to get some food that is close to the store at a reasonable price.  If McDonalds weren’t there, I would have to drive further and maybe not have the opportunity to enjoy my lunch. 

For people in the self storage business, it is important for the managers to ask the customers if the location of the building is convenient for them. The manager of the self storage business can use that fact as an advantage over their competition. Most people don’t want to go out of their way to get things out of their storage facility. Make it a point to ask the caller’s so they realize in their head that your facility is the best choice for them because it can easily be part of their daily routine.

Written by Joel Little

Thanks for reading our secret shopping blog. We offer sales training and quality assurance to the self storage industry.

PhoneSmart is your offsite sales force and call center in Columbia, Missouri.

Rent self storage at 8195 Jumpers Hold Rd, Pasadena, MD 21122

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.