Learning About Self Storage

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When learning a new self storage, or property management training program or a new job that you haven’t before tried, don’t get frustrated if at first you stumble through the learning process.  Everyone has their own learning style as well as their own pace in which they learn.
 
At our Call Center, we do not have a set amount of time that someone has to be in our initial training program.  Instead we tell our new hires or transfers from other departments that we typically train for approximately 2 weeks.

Depending upon the learning curve that the individual has, depends on how long they need to be in the initial training.  Most employees need the full 2 weeks, while a select few have trained in as little as 3 days.  Then there are others that we’ve put that extra time and effort into who have taken longer than the 2 week period to learn the self storage rates. If we think they have the drive to stick with it, the ambition to want to learn our self storage sales techniques, the self motivation to study on their own, the enthusiasm for the position and a positive attitude, then we would certainly give the extra time and effort to try to make it work for the long haul.

Written by Robin Turner, Call Center Manager for PhoneSmart.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.