Knowing Is Only Half the Battle
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I just spoke with a prospective client about starting some sales team management for his properties. He has a few that have some fierce competition. The competition isn’t fierce because they’re better, it’s that there are over 20,000 units for rent at various facilities all within blocks of his store.
It really isn’t realistic to expect his managers to keep tabs on all those unit prices, on how many 5×10’s they still have available, on how many parking spaces they have for automobile storage, etc. I’m sure he spends a lot of time and money researching what the other guys rent their 10×10’s for. But just knowing the competition’s price doesn’t mean he can simply lower the price of his storage and get more rentals.
After convenience, customers go where they get the best service. That’s why he came to PhoneSmart. He wants us to begin teaching and training and growing his managers. Not because he lacks the capability or know-how. He honestly said to me he just doesn’t have the time it would take to do justice to such a program.
So now, PhoneSmart has become . We have the time and resources, along with established principles and techniques, to maintain your sales team management. We have the time to train each of your managers on selling self storage; after all, it’s all we do!
Written by: Sarah Little, TQA Account Executive
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