Keep Your Sales Skills Sharp

The holiday season is upon us and soon the New Year will be here. Typically the winter months are a slower season for self storage. What does this mean for your self storage business? Well, one thing that is great about your business pace slowing down is that you can catch up on all the things you couldn’t do when you were busy. Things like, giving the office a deep clean, painting, weed control, pest control, filing, paperwork, property maintenance, and anything else that might need a little work. Another thing to do when you are not as busy is to go over your sales strategies and work on your sales techniques. We welcome the busy season as rentals that will just walk in the door and when it is slower it may seem like you have work a bit harder to get that same rental.

Here at PhoneSmart, we have all of our phone representative refresh their sales dialog and presentation. Because we care about our clients and our callers we hope to deliver the best customer service to each and every caller. Besides turning your missed calls into self storage reservations, we also can answer some manager questions and take payments for self storage units over the phone. So depending on what your self storage business needs are, you might need PhoneSmart to help make you business even more successful.

Written by Natalie Thomas, TQAS executive.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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