Just When You Think You’ve Heard Everything

The majority of people rent storage units for similar reasons.  Each individual feels as if they are the only ones to ever have their situation, but we hear the same kind of circumstances all day long.

Families are moving, couples are getting divorced, business people need a place to store their wares, etc.  However, every once in a while, a rather odd situation arises.  Here are a few wacky reasons for callers needing storage.

•  A woman in California bought a yacht to live on.  She is going to store her furniture until she knows for sure if she likes living on a boat…
   
• A mother rented a 5×5x8 unit from August until December to keep her two- year-old daughter from getting into the Christmas presents…
   
• Parents in Kansas rented a climate control unit to store their married daughter’s dining room table.  She is away at law school – for three years…
   
• A man in Arizona has been storing his non-working, non-licensed 1960 Oldsmobile since 1991…
   
• A young guy in California rented a unit for $159 a month just to store his surfboard.  His parents wanted it out of the garage…
   
• A man wanted to store a car.  He was giving the new BMW to his wife as an anniversary gift, and it arrived at the car dealership three weeks early…
   
• A woman in California wanted an 11×35 unit to store just a few pieces of furniture.  I explained she could use a smaller unit that would cost her less.  She explained that her soon-to-be ex-husband was ordered to pay for it.  The unit cost $945.00 per month…
   
• An ex-army officer in Washington was told by his wife that he had to get a storage unit.  He collected figurines representing past infantrymen, some “dolls” being as tall as three and four feet high.  But he collected two of each; one that he could display, and one to keep in a box that would “increase in value”.  His wife could deal with one of each in the house, but he was told he must store the duplicates…
   
• A man in New Jersey claimed to work for a cemetery.  He said they had to do some work to the property and wanted to store several coffins that would have to be dug up.  I thought the call was a hoax, but had to remain professional, just in case.  I explained we do not allow any bodies, living or dead…
   
• A woman in Philadelphia called with an odd dilemma.  Her ex-husband was found in his apartment several days after he had died.  He was actually found because of the stench coming from his apartment.  The ex wanted to know if we would mind if she stored items with a strong odor. …
   
• And a prime example that people only hear what they want to hear…A woman went through the entire process to reserve a storage unit.  Prices, access hours, the need for a lock, etc. She called back the next day wanting to know about the rental car she had reserved!

Helping people with their storage needs can be very interesting…!

Submitted by Ann Sheehan, call center rep and business blog writer.

Thanks for reading the PhoneSmart property management blog, where we explore property management trends in the property management industry.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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