It’s That Time Of The Year Again
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Spring forward, Fall back is an infamous adage we all learn as children, and all dread as adults. Late autumn is when Daylight Saving Time comes to an end and we must set our timepieces back one hour. Though we do get an extra hour of sleep for that one night, it seems we lose an hour of sunlight. In reality, we just have to get up an hour earlier to find it!
Traditionally, this event has always occurred the last weekend in October. This posed a dangerous problem with children trick or treating on Halloween. This year, thanks to the Energy Policy Act of 2005, everyone (except residents of Arizona) will adjust their clocks back one hour on or before Sunday November 4th at 2:00am. It is also highly recommended that the batteries in smoke alarms and carbon monoxide detectors be changed at this time.
Even though we may feel somewhat lethargic and lazy this time of year, it is no reason to let our foul mood affect our sales performance while trying to give a . In fact, this is a great time of year to try out new sales techniques! And keep in mind, that grumpy person on the telephone is probably also suffering from the winter blues. Or, they may be your Secret Shopper! So always give each and every one of your calls your best, no matter what time of year it may be!
And remember, in 2007 we Fall Back on November 4th!
Written by Ann Sheehan, PhoneSmart Call Center Sales Rep
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