If You Can’t Beat Them- Bend The Rules

What can a supervisor do if a rule of the business is constantly broken? There are steps that can be taken that could end up in termination of ones current employment status.  A supervisor could verbally reprimand the offender of the rule.  If this does not work then a written non-verbal reprimand could be appropriate. Then perhaps the last resort of the repeated offender could be termination of employment. But what happens when your number one employee is the offender, or perhaps not your number one employee but the most dependable employee, or what if it is that employee that is always showing initiative and taking control?  If either a repeated employee or a variety of employees are consistently breaking the same rule, a supervisor should consider thinking of a way to bend the stipulations of the rule with still running a productive work environment.  This can be a difficult task for a supervisor to accomplish. What a supervisor must consider is if this particular rule is changed or bent, how will it effect the work environment.  The thought of “if my employees want this of me then what can I get of them,” should run through a supervisors head when making the decision to change a repetitive broken rule.  If this rule is changed, change it so that not only as an individual will grow or improve but so will the company. 
No matter if it is commercial, residential or an office setting that you are managing, compromising a rule to make it a win-win situation, will only increase the sales and value within your company.
 
Written by Angela Perry PhoneSmart business blog writer and call center blog writer.

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