Dress For Success

Do you work in a call center?  Do you sit in a little cubbyhole where you think no one can see you? Are you having a bad day?  Are your sales low?  Were you told to dress comfortably, that you could basically wear whatever you wanted to as long you are covered and dressed decently? Using that rule, I have seen people come in wearing just about anything from sweats to shorts even in pajamas.

Well, try dressing up for a day and see if your day is better and if your sales go up? I know it sounds crazy, especially when you sit in a cubicle and you know that no one sees you, except maybe co-workers.  But when you dress up you feel good and if you feel good then you are smiling on the phone. You feel professional. So you are more likely to be professional on the phone. And that means you will have a sales increase, and look good for a day.

So go to your closet and dig out those dress clothes, you don’t have to dress like you are going to a formal dinner or prom. Just wear something a little more professional, maybe dress slacks and a nice shirt or a dress with your favorite shoes. And for the guys try it too, you don’t have to wear a tux or suit but try dress slacks and a nice shirt, even a tie if you like.

My husband is a great salesman (he is the one who told me this) and no matter where he is working he dresses for success. I, on the other hand, am a blue jean baby.  You can’t get me out of my jeans! But when my sales are low, or I am just in “blah” mood I will dress up a little. Usually that means nicer jeans, nice shirt, and my favorite boots. But it usually works.  Go figure that the husband should be right. (If you see him do not tell him) I hate it when he is always right.

Written by Dana Shields, PhoneSmart call center head supervisor.

Thank you for visiting the PhoneSmart call center blog, an insider diary of the self storage and secret shopping industry.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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