Description of a Quality Assurance Program
-
A quality assurance program should be incorporated for all production organizations to ensure quality in their each and every step of operations. Normally, this program describes the different methods and techniques installed for verifying the standard of quality. To start with, this entire program should be planned and documented by the quality manager and his team. The program is going to be different for different types of business. Actually, it is going to be designed as per the specification of the related industry. For each industry, the business system is going to be unique starting from the supplier point to the customer point. That is why, the methods of controlling quality is also going to differ from hotel industry to banking industry to industry and so on.
The planning of the quality assurance program should include all aspects of the business. Most of the businesses start from procuring customer orders for production. The customer orders should describe the specification of the products ordered for. However, the procurement process itself should maintain the standard, in order to attain quality. Similarly, the quality program should be employed in all steps like procurement practices, receipt of materials, receipt inspection of supplier materials and eventual production process. All products should be taken for quality verification before it goes for packaging.
The planning of quality assurance program will also include the processes after production. The product packaging and handling should follow the quality specification. All these end products should be properly stored at the stock, so that none of them get damaged in any situation. This is also maintained as per the program. Finally, the program deals with the shipment issues, also. The shipping process should also perform according to the program specification. If a lot of products pass all these quality verification stages successfully, then a quality certification is issued to guarantee the quality.
After documenting the details on quality assurance program , the related documents could be attached to the program. Any type of desk or work instructions for controlling quality at any point of the business should be attached to the main program. Actually, these real documents are one of the most important evidence of the quality program. All attached desk or work instructions affecting to the quality must be approved by the quality manager. The entire department of quality control should follow the program religiously. Proper training should be given to the quality personnel, so that they can conduct this program over the whole system.
The quality assurance program should also depict the correctional methods, as necessary. The substandard items in the total system should go through a correctional phase to attain the standard level of quality. These methods of rectification must be approved by the management and the quality manager. The same is true for employees also. In case of any inferior performance, the employees should undergo proper training program to achieve proficiency in their stream of business.
All this information are illustrated in the program to avoid confusion. The program might get corrected or revised under the guidance of the management. The latest modifications to the program should be updated to the original document then and there, so that the quality team can implement the latest program immediately. Any product or service passing out of these detail methods of verification must adhere to the specified customer requirement and genuine quality.
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
View 
Subscribe via 
