Customer Service: Are Cities Responsible for Side
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I previously wrote a self storage blog about the excessive snowfall that our city recently received. As I traveled the streets yesterday, I was pretty appalled by what I saw. There were cars that were parked along the side of the street that had a 4 foot snow wall against the cars. This was obviously done by the city workers that were clearing the traffic for those to pass through the streets. Now a solution to one problem has created another problem. How are those that are parked on the streets are supposed to get out from their parking spots? In addition to the 19 inches of snowfall to shovel the owners of the vehicles have 4 feet of snow to add to their shoveling duties. There would not be a problem if those owners were forewarned about the plowing of the snow and how they would be barricaded in, however I doubt this was done at all. If this had been done and the owners still chose to park their cars along the side of the road the day of the plowing then that would be a personal choice. A little consideration goes a long way. The same with , when the decision maker decides to increase the rental rate of the self . If the decision maker would send a notice of the increased rate then allow the tenant to decide whether or not they want to stay with the facility, then that would be a person choice. I feel that it is unethical of companies to perform a duty or task or rate increase without a warning, Please do not misinterpret this email that I am ungrateful or bashing the city workers because I do appreciate what they have done and will do. I feel that allowing a person to make a choice is the fair thing to do even in the self storage industry.
Angela Perry, Trainer at
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
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