Collections in Property Management

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In any business there are always some clients who can’t seem to pay their bill on time.  The self storage/ property management business is no different.  However, if you don’t pay your storage bill, your items may end up being auctioned off to offset the money you owe the storage facility in rent.  While auctioning off someone’s storage unit is not fun for anyone, it does serve a purpose.  It allows the storage company to recover any lost rent from the tenant.  If after items are auctioned and all monies owed are paid, there might be extra money left over.  Many storage companies then send the money to the state where it is held for the past tenant to pick it up. The storage company only wants the money owed to them.

I have the job of helping with the collections here at PhoneSmart.  We provide services and we expect to be paid for them.  We are fair and friendly and don’t usually have a problem with people owing us too much money.  While we cannot auction off anyone’s property we can terminate services.  Think about your dislike about people owing you money, and remember to pay your bills on time.

Written by Natalie Thomas, TQAS executive and business blog writer.

Thank you for reading the PhoneSmart property management blog, a business blog where we explore trends in the self storage industry, and property management.

We are PhoneSmart your off site sales force call center in Columbia, Missouri.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.