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I had just gotten done taking care of a customer when one of my co-managers walked up to me and asked me,” Have you seen a crock pot laying around anywhere?” I was rather baffled by this question. Of course I hadn’t seen a crock pot laying around. She went on to tell me that that crock pot was full of stolen merchandise. I couldn’t believe it. Someone was trying to steal from us. The hunt for the crock pot began.

Apparently, an older man tried to take some merchandise from our building. He was walking around the store with a PDA and some other merchandise, and then put them inside a crock pot. I was puzzled to know why he would do that; he did it because he believed that no one would check the box when he left. Amazing! However, unluckily for them, we have security cameras positioned all over the store and a Loss Prevention associate who is in charge of watching those cameras. He didn’t make it out of the store with anything except for handcuffs.

This goes to show you how important some amenities such as 24 hour surveillance cameras are to people who want to use self storage. The people who say they don’t care if their stuff is stolen probably shouldn’t spend the money to store. Everyone cares about making sure their belongings are secure. So if you have that great amenity, share it with all of the people that come down to see your self storage facility or those who call for information.

Written by: Joel Little
 
Thanks for reading PhoneSmart’s property management blog. An inside view of the sales and property management industry.

PhoneSmart is your offsite sales force and call center in Columbia, Missouri.

Rent a storage unit at 807 South Frederick Ave, Gaithersburg, MD 20877

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.