» Self Storage Locations
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We Don’t Want Your BusinessBy admin on December 5, 2007 | No Comments
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I have finally wised up! Unfortunately, my cable company has not.
I am embarrassed to say that I currently pay more each month for two cell phones than my utilities cost. When I saw the last bill I was exasperated; how could those charges be justified? My husband uses nearly 600 minutes each month making self storage secret shopping calls, keep in mind those are all daytime/ peak minutes. We had to find a better solution.
He checked into some bundling packages offered by various providers in the area. We found a package that would include Direct TV, DSL and a land line for $60 per month. When we looked to see what our current internet/ cable provider had to offer in the way of bundles, they only had good deals for new customers.
Being loyal, and mostly too lazy to go to the trouble to switch all that, we called our current provider and asked them if they had any specials for current customers. This was the representatives reply:
Representative: No, we only care about new customers and that’s why we offer them the good deals. This is why we lose most of our business.
She then cracked a smile; that was her attempt at humoring us. She went on to say: We all tell our managers that we keep losing business and that we need to offer these deals to current customers, but our suggestions fall on deaf ears.
Wow! This is a huge company and they’ve become the victim of their own massive size. Oftentimes, the workers who actually perform the day to day job can give suggestions that would save a company thousands of dollars, or in this case, thousands of customers.
Let the take a lesson from them. As our storage corporations and franchises grow, we amass single properties into our company. Let’s not forget the people who live and work at those facilities and the value of their input.
Think about it; you could be headquartered in Georgia. How do you know the local self storage needs of your location? The managers at your facilities are the most valuable resource you have. Listen to them.
Written by Sarah Little, TQA Director
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Expanding The Self Storage HorizonBy admin on November 26, 2007 | No Comments
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Many self storage companies are shifting from being the metal storage rows on a large lot. Property management companies are taking their new and existing self storage properties into better retail areas. Many self storage companies offer an office full of moving and packing supplies to help with you and moving needs. Bubble wrap, boxes, locks, furniture covers, packing material, specialized boxes, are just some of the items that self storage offices are carrying. They want to make their self storage offices a one stop storage and moving spot. Post office boxes have made their way into many self storage businesses. If you don’t want to go to your local post office to get your mail then this could be an option for you. An even newer trend is offering a business center to customers. Computers, wireless connection to the Internet, faxes, copiers, meeting rooms are set up to keep the client on the property longer. This would be the perfect scenario for someone who was selling items on one of the auctions sites on the Internet. You could rent a self storage unit for all the items and then use the free business center to conduct the transactions, all this without having your own storefront. It will be interesting to see what comes in the future for the self storage office; I can’t wait to see what else they will think of.
Written by Natalie Thomas, TQAS executive.
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Shopping For the Best Car Storage RatesBy admin on November 13, 2007 | No Comments
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Storing a car can be a bit of a hassle. After all, most private homes only have a two car garage, and many a homeowners’ association is now frowning upon cars left at the curb or even in the driveway. Even those neighborhoods where homeowners still have the freedom to park a third of fourth car on the streets, the fact that you will need to be ever vigilant to move it on street sweeping day makes it more of a hassle than a joy.
Add to this dilemma the fact that most cars come with various accoutrements which also need storing, and you can quickly see why so many car aficionados are looking to facilities for their car storage needs. Several of these businesses offer storage units the size of a one car garage or even larger, and you will be able to store you extra car, any spare parts you may have, and even some totes of other items that go along with the vehicle.
Yet shopping for the best rates requires you to play close attention to the wordings of the fact sheets, advertisements, and contracts, so that you can truly compare the services side by side, rather than being swayed by a low quote which may actually cover less in the way of services than the slightly higher quote from a competing self storage facility. Find out if the bottom line quote includes any surveillance surcharges, if there are special fees for accessing your vehicle after hours, if there is a lock fee, or if a host of other surcharges or fees apply which may not be mentioned at the onset.
Written by our Guest Blogger.
Total quality Assurance Services is brought to you by PhoneSmart – .
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Storage ConciergeBy admin on June 26, 2007 | No Comments
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Storage Concierge is your premier national and local and .
You can find your next local self storage either by clicking on one of the states below or you can visit our main page to .
