» Quality Assurance Quality Control

Today, quality assurance quality control is a proven management concept that is intended to enhance organizational functions - like design, finance, engineering, production, marketing and customer service - to fulfill organizational objectives and customer expectations. Quality programs consider a company as an integrated collection of processes. Therefore, quality-monitoring programs maintain that companies must continuously endeavor to improve these processes by enhancing the knowledge and experience factors of its employees.

Quality checking activities have a simple objective - to consistently do things right, the first time. Although these activities were originally limited to manufacturing processes, more and more companies in various industries are now recognizing the significance of quality assurance quality control as an effective management tool equally applicable in public sector and service organizations. Different industries continue to create their own versions of quality programs from a common concept.

Important Activities

To successfully implement quality systems in an organization, it is crucial to focus on 8 key aspects. These are integrity, ethics, training, trust, leadership, teamwork, communication and recognition. All these aspects must be practiced by all personnel in departments like R&D, engineering, manufacturing, HR, sales, marketing and purchasing.

Quality systems constitute the foundation for many activities in an organization. Some of these activities include

• Implementing all policies of quality assurance quality control related to meeting customer expectations
• 100 percent commitment from all the employees, including the senior management
• Adopting measures to reduce product and service costs
• Ensuring reduction in development cycle time
• Empowering just-in-time improvement teams
• Integration of strategic planning
• Ensuring focus on improvement plans and vital processes
• Meeting challenges of benchmarking and defined goals
• Involving and empowering staff in the quality programs
• Streamlining the smooth functioning of quality systems
• Confirming ownership of line management
• Recognizing and celebrating achievement of quality-related goals

Advancing By Minimizing Errors

The basic objective of quality assurance quality control is to ensure continuous enhancement of all processes in an organization from top-level decision-making and strategic planning to accurate execution of work on the shop floor. By avoiding mistakes and defects, quality monitoring continues to improve employees, processes, technology and capabilities.

The central idea in quality improvement is that although people make mistakes, most of these errors actually stem from faulty processes or systems. Once such flawed systems are identified, the occurrence of errors can be reduced or even eliminated through preventive measures that include

• Preventing errors from occurring through mistake-proofing
• Preventing a flawed product from passing down the quality assurance quality control chain through inspections at various levels
• Stopping the production process until the defect is identified and corrected

Significance of Current Reality

The current reality of an organization relates to the history, current position, new quality processes, employee skill level and overall proceedings within the organization. In case the current reality does not seem favorable, the implementation of quality monitoring processes must be delayed until the situation changes into one in which quality processes are likely to succeed.

If a company has a track record of impressive responsiveness to quality enhancement policies, it is a good candidate for quality control policies. Such a company that is able to change its operations according to changing needs obviously responds better to quality measures and thus reaps higher profits.

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