A One Stop Self Storage Stop
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A nice phrase that is sometimes used when our company is monitoring a secret shopping call is, that storage is a one stop self storage facility. What that entails is letting the secret shopping caller know that they can get more than just a self storage unit. The facility may have truck rentals as well as having moving and storage supplies. Some of those supplies are boxes, bubble wrap, and other moving and storage supplies the caller may need. Having truck rentals is a great way to increase revenue. This is especially true when there are many people needing to rent a truck to move from one state to another. Some self storage facilities will offer a free truck. That is the use of a free truck with just a few stipulations as a good incentive or way of getting new renters or prospect renters. Letting the caller or secret shopping caller know about your site is important.
Also available at that facility may be warehouse space or office space for rent. The secret shopping caller may ask if that office space is offered or it can be offered that office space is available if needed. A secret shopping caller may need to rent office space for their business. How about wine storage? Some self storage facilities may offer wine storage for a prospect or caller who may own a restaurant. Or perhaps the prospect has a vast collection of wine bottles and they just do not have anywhere in their home to store their wine bottles at certain set temperature.
How about renting a mailbox if someone wants a postal box office for either a business or residential account? Say someone prefers not to have mail sent to their home but would rather all mail go to a postal office. Perhaps one day it will come to a point where a prospective self storage customer will literally be able to purchase clothing at the self storage facility of their choice. Perhaps selling t-shirts with the name and or logo of the self storage facility would be something to look into for extra sales. Offering luggage that people can purchase while in the office can be a good way of getting customers and people to purchase additional items.
How about offering magazines in a magazine rack placed next to the counter with a selection that people can purchase? Perhaps the secret shopping or regular customer at the self storage facility getting ready to rent storage is in the mood for a soft drink, or a bag of chips? Having soft drinks and chips that a renter or secret shopping person can purchase may or may not be a good idea. If the prospective renter has children it would be beneficial. The one stop self storage facility is just about at most self storage facilities these days. Not all self storage facilities are up to par yet however and do not offer something as essential to a self storage renter or secret shopping person who just moved into the area needing a truck to rent so that they can move their household items, furniture or personal belongings into a self storage unit. Yes, the phrase one stop self storage facility is indeed a catchy phrase and a very useful marketing tool.
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.